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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Ryan Barton

January 16, 2026

5  out of  5
rating by Ryan Barton
"Jordan is very helpful, informative, and always available for my questions."
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Holly Johnson

January 15, 2026

5  out of  5
rating by Holly Johnson
"I love this office. They are the only office who actually answers the phone. If I need help I know they’re going to be there; and if I need a call back they always follow-up with me."
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Greg Geiler

January 14, 2026

5  out of  5
rating by Greg Geiler
"Awesome to work with and explained everything very well"
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Teresa Bayless

January 13, 2026

5  out of  5
rating by Teresa Bayless
"Looking to decrease my monthly expenses. I'm on a fixed income. He got me the exact same coverage I had before for almost a hundred a month less! That's almost $1200 a year! Very easy to do business with him, very prompt about answering questions! I'm extremely pleased!"
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Tammy Schamber

January 12, 2026

5  out of  5
rating by Tammy Schamber
"Very professional, fast and reasonable"
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Bobbie Daniel

January 8, 2026

5  out of  5
rating by Bobbie Daniel
"Joe was extremely helpful in my needs. My husband was taking care of everything in our home until his Parkinson’s got so bad he can’t anymore, Joe walked me through several options not just a standard like most people do when a 70 year old woman calls, he even saved us over 240 a month as the other insurance companies were telling me I had to insure my husband who can’t drive. I so appreciate his understanding and patience. I most am thankful for his help without judgment! I would recommend him to everyone!!!"
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Courtney Sailors

January 6, 2026

5  out of  5
rating by Courtney Sailors
"All around great service!"
We responded:
"Thank you for the kind words Courtney!"
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Tina Easter

January 6, 2026

5  out of  5
rating by Tina Easter
"Austin was great followed up and was persistent with information, our appointments went great he Secured our home and auto. Thank you Austin"
We responded:
"Austin and I are thankful for the kind words Tina! "
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Cheryl Wolfmeier

January 5, 2026

5  out of  5
rating by Cheryl Wolfmeier
"It was great working with your office. They answered all of my questions and concerns. I was with my previous insurance company for over 15 years but they didn't seem to want to work with me any longer."
We responded:
"Cheryl, Thank you so much for leaving us a great review. We appreciate you! - Kirk Menard State Farm Agent"
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Gregory Pruitt

December 31, 2025

1  out of  5
rating by Gregory Pruitt
"Kirk Menard solicited my business I came in at 166.00 pr month. After 7 months it went to 208 then 251 then 318 then 361 after only a year and a half. Not one time would he call to inform me of the price surge. But I would get a text or phone call when payment was due. You would think out of decent customer service there would be at least an email, but it's ok I canceled and I'm back to 167 pr month. Thanks Kirk for the lack of professionalism. And you did not try and contact me 7 times that's a lie !!! If u had I would have had no problem with a renewal. Shady for some & business gor others I GET IT !!!"
We responded:
"Mr. Pruitt, I appreciate you leaving us your review. I understand the pricing changes at renewal can be an inconvenience, but I do want it to be stated that you were given communication before each renewal exactly 45 days in advance. In the last 7 months my office has reached out to you individually 7 times for alerts/reminders on your account without any response back. We are always here to help and answer questions but if we don't get any responses from you, we are unable to provide better service. I am sorry you feel that I did not provide you the proper professionalism, but I hold my head high that we were communicative and timely with our reach outs. I thank you for your time with my Agency. - Kirk Menard State Farm Agent "
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Betty Barry

December 15, 2025

5  out of  5
rating by Betty Barry
"Jordan was a great salesman and the price he gave me for full coverage which what I was looking for keep up the good work Jordan"
We responded:
"Betty, thank you for the kind words towards Jordan in our office! - Kirk Menard Jr State Farm Agent "
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Angie Baldwin

December 2, 2025

5  out of  5
rating by Angie Baldwin
"Jordan’s follow up and customer service has been outstanding."
We responded:
"Angie, thank you for the kind words! We appreciate you. - Kirk Menard State Farm Agent "
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Kelli Ulrich

November 11, 2025

5  out of  5
rating by Kelli Ulrich
"Jordan has been a pleasure to work with. Reasonable priced."
We responded:
"Thank you for leaving us a great review Kelli! - Kirk Menard State Farm Agent "
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Molly O'Leary

November 5, 2025

5  out of  5
rating by Molly O'Leary
"We recently bought our first home, and Kirk was extremely knowledgeable and supportive throughout the process of getting home insurance and switching over our car insurance. He was friendly, professional, and took the time to explain all our options clearly. Kirk answered every question we had and always made us feel like our questions mattered (no matter how big or small). We highly recommend Kirk and his team to anyone looking for a reliable, honest, and trustworthy insurance agent!"
We responded:
"Molly, Wow you both are amazing! Congratulations on your new home and thank you so much for trusting myself and my team to support your insurance needs! We appreciate you! - Kirk "
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Regina Belton Belton

November 4, 2025

4  out of  5
rating by Regina Belton Belton
"Thank you for a quote deemed appropriate for me."
We responded:
"Regina thank you for leaving us a review - Kirk Menard State Farm Agency "
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Soulbrother 7

October 2, 2025

5  out of  5
rating by Soulbrother 7
"JS was courteous and professional I was very impressed with him."
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Rich Hess

September 25, 2025

5  out of  5
rating by Rich Hess
"My agent Joe has been wonderful. He has kept me updated and worked very hard to make sure I got the best possible price."
We responded:
"Thanks for the great review Rich! - Kirk Menard State Farm Agent "
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Fingerlickin games

September 25, 2025

1  out of  5
rating by Fingerlickin games
"Was great until I got a new car then had to switch insurance, now 9 months later, I get a piece of mail from them telling me they cannot insure me, I don't want you to insure me I have a better Insurance company that will actually do their job at half the cost and twice the coverage than state farm. I have not contacted them in any way, and for this letter to darken my door step like I want to come back is very unsettling, hopefully you dont want to try something shady."
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Jeremy Spocogee

September 11, 2025

5  out of  5
rating by Jeremy Spocogee
"Jordan was extremely responsive and helpful throughout the process. I would highly recommend."
We responded:
"Jeremy, thanks for the kind words! We appreciate you! - Kirk Menard Jr State Farm "
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Sendy Ibarra

September 11, 2025

5  out of  5
rating by Sendy Ibarra
"Saying “I don’t speak very well” has become my phrase lately since we have been discriminated against in general just for being Hispanic and for not speak english well, however, when I sat down and asked for help after being tired of searching so much during the day, the man Kirk Menard was very kind in explaining every detail and giving me the best option, returning all the stress to calm and not only that, since I have no experience, asking him for his opinion and recommendation about my windshield was very kind of him because another in his place would have only told me “I don’t know anything about that” for that and more, thank you very much, you met all my expectations"
We responded:
"Sendy!!! This review hits different! Thank you for the amazing review and thank you for allowing us to assist you with your insurance needs. - Kirk Menard State Farm "
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Alana Portwood

August 28, 2025

5  out of  5
rating by Alana Portwood
"1st time signing up for my own car insurance, I was nervous and didn’t really know what I was doing but Allie, who was very informative, made it so easy and stress free! She also got me set up with renters insurance and the drive safe and save which is a must if you’re looking for a low cost plan! Kirk’s got a great team that I will definitely be recommending!"
We responded:
"Alana, thank you so much for the kind words! We are happy we were able to help! - Kirk Menard Jr State Farm Agent "
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Scott Gardner

August 27, 2025

5  out of  5
rating by Scott Gardner
"Kirk Menard and his team have been outstanding from day one. They’re proactive, professional, and thorough in making sure my policies are reviewed and updated regularly. Every coverage was explained clearly, adjusted to fit my needs, and even structured in a way that saved me money overall. What really stands out is their proactive approach—I don’t have to chase them or wonder if my policies are still in good shape. They take the time to make sure everything is current and that I’m comfortable with the coverage I have. If you’re looking for an agent who’s responsive, detail-oriented, and truly committed to looking out for your best interests, I highly recommend Kirk and his office."
We responded:
"Scott, thank you so much for the kind words! This means a lot to myself and the entire team! We appreciate you! "
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Steele Westphale

August 22, 2025

5  out of  5
rating by Steele Westphale
"Kirk was great help with my homeowners insurance."
We responded:
"Thank you Steele! Lunch on Kevin soon ;)"
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Jayne Dumais

August 13, 2025

5  out of  5
rating by Jayne Dumais
"They were very patient and went over every detail with me. Showed me where my savings were."
We responded:
"Thank you for leaving us a great review Jayne! - Kirk Menard State Farm Agent "
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Robin Bailey

July 30, 2025

5  out of  5
rating by Robin Bailey
"Jordan answered all my questions & was very knowledgeable about policies with our needs. Appreciate the quick prompt personable service. Having a cheerful & voice answering te phone lines is also great too."
We responded:
"Robin, you are always awesome, thank you for leaving us a review!"