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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Gregory Pruitt

July 18, 2025

1  out of  5
rating by Gregory Pruitt
"Kirk Menard solicited my business I came in at 166.00 pr month. After 7 months it went to 208 then 251 then 318 then 361 after only a year and a half. Not one time would he call to inform me of the price surge. But I would get a text or phone call when payment was due. You would think out of decent customer service there would be at least an email, but it's ok I canceled and I'm back to 167 pr month. Thanks Kirk for the lack of professionalism."
We responded:
"Mr. Pruitt, I appreciate you leaving us your review. I understand the pricing changes at renewal can be an inconvenience, but I do want it to be stated that you were given communication before each renewal exactly 45 days in advance. In the last 7 months my office has reached out to you individually 7 times for alerts/reminders on your account without any response back. We are always here to help and answer questions but if we don't get any responses from you, we are unable to provide better service. I am sorry you feel that I did not provide you the proper professionalism, but I hold my head high that we were communicative and timely with our reach outs. I thank you for your time with my Agency. - Kirk Menard State Farm Agent "
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Ray F

July 11, 2025

4  out of  5
rating by Ray F
"Staff was helpful and knowledgeable and was able to set me up with proper insurance at competitive prices."
We responded:
"We are happy to help Ray! Thanks! - Kirk Menard Jr State Farm Agent "
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Michaela Brown

July 10, 2025

5  out of  5
rating by Michaela Brown
"Great customer service!! Would definitely recommend to a friend!! Shout out to Joe at State Farm!"
We responded:
"Michaela, Thank you for taking the time to leave us a great review. We appreciate you! - Kirk Menard Jr State Farm Agent "
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Michelle

June 24, 2025

5  out of  5
rating by Michelle
"Kirkwood Menard and his team are amazing. They are very knowledgeable, Great friendly service, and go out of their way to help. I appreciate everything they do for me. Very dependable. They go above and beyond. I know I can count on them with my insurance needs. Thank You again. Your a blessing."
We responded:
"Michelle, you are the best! All of us in the office appreciate the kind words! Come in and say Hi soon! "
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J.R. Horrall

June 12, 2025

5  out of  5
rating by J.R. Horrall
"Krik and his team are highly responsive and do a great job advocating for their clients. Kirk got several policies set up for me with very fair coverages, and at very fair premiums. If your shopping for a reputable insurer, and a great agent, you need to look up Kirk and his team!!!!"
We responded:
"JR, thank you for taking the time to leave us a great review! We appreciate you trusting us with your insurance needs! - Kirk Menard State Farm Agent "
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Robyn Siegel

June 4, 2025

5  out of  5
rating by Robyn Siegel
"Jordan is who I always deal with. He is extremely kind and always helpful. I have never had a question or issue he hasn’t resolved for me promptly! In this age of AI, robots and phone trees it is wonderful knowing every time I call it is Jordan who answers."
We responded:
"Robyn, thank you for the kind words! "
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L Bee

June 3, 2025

5  out of  5
rating by L Bee
"Excellent experience Very efficient and most importantly the rate was better !"
We responded:
"Thank you for the great review! Although we cannot control rates, we can definitely control our efficiency and customer experience. Glad we were able to help! - Kirk Menard Jr State Farm Agent "
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Diane Shafer

May 16, 2025

5  out of  5
rating by Diane Shafer
"Rather than switching insurance companies, I switched agents and went with Kirk Menard. After setting up a phone meeting with Kirk, we spoke today for half an hour. What a pleasant surprise! He had actually gone over my coverage for both car and homeowners and told me everything looked good! I was so used to my previous agent tell me my rates were going to be increased that I was apprehensive but Kirk assured me that my coverage was good! He was very easy to talk with and even updated information for me! I'm so glad I switched agents and went with Kirk!"
We responded:
"Diane, I super appreciate the kind words! Thank you so much for trusting myself and my team! - Kirk Menard Jr State Farm Agent "
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Kelly Thweatt

May 6, 2025

5  out of  5
rating by Kelly Thweatt
"Allie is my new best friend! Thank you for your experience, expertise & efficiency. Allie made everything simple and pleasing."
We responded:
"Thanks for the great review Kelly! "
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Silentorb

April 26, 2025

5  out of  5
rating by Silentorb
"This guy is polite and really knows his stuff. Helped me and my family alot!"
We responded:
"Thank you for trusting myself and my team with your insurance needs! We appreciate you! - Kirk Menard Jr State Farm Agent"
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Shirley Boessen

April 11, 2025

5  out of  5
rating by Shirley Boessen
"Excellent customer service! Allie was delightful. Impressed with letters received from Kirk, great marketing tool!!"
We responded:
"Shirley! We appreciate the kind words towards Allie and are happy to hear that you are happy with our services! Have a great day!"
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Debra Carruth

April 8, 2025

5  out of  5
rating by Debra Carruth
"Everything was just excellent Jordan was the best or may I say is the best"
We responded:
"Debra, thank you for taking the time to leave us a review. We agree with you...Jordan is the best :)! "
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Vickey Yount

March 31, 2025

5  out of  5
rating by Vickey Yount
"I just switched my auto and renters to State Farm with Jordan’s expert assistance!! He was amazing to work with and he was able to provide me with the coverage I needed at a rate I can afford. It was an efficient and easy process that I was able to do from the comfort of my home! I can’t thank him enough for the peace of mind he was able to make possible today. When you’re on a fixed income then every little bit helps!!! In this case it was a substantial amount and I’m so grateful for his compassion and assistance through this process!! Thanks again, Jordan Schultz!!!"
We responded:
"Vickey, we appreciate you! "
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Sue Bambenek

March 25, 2025

5  out of  5
rating by Sue Bambenek
"Jordan was a great sales person. I was procrastinating making the decision. I'm so glad he called me back when he did. I now have car insurance that saves me about $600/year."
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Varun Maddula

March 14, 2025

5  out of  5
rating by Varun Maddula
"Got a very good quote for the auto insurance. Jordan was very good. He answered all the questions and queries with utmost patience. And everything happened over the phone. Would definitely suggest going to them if you are looking for auto/renters insurance"
We responded:
"Thank you! "
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Eric D

March 11, 2025

5  out of  5
rating by Eric D
"Easy going staff and great rates. Highly recommend if you're shopping around rates. Whole process was easy and best rate I could find."
We responded:
"Eric, thank you for taking the time to leave us a great review! - Kirk Menard Jr State Farm Agent"
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William Osia

March 10, 2025

5  out of  5
rating by William Osia
"Staff was most helpful and informative! They made our decision to go with State Farm simple and easy."
We responded:
"William, all of us in the office appreciate the kind words! We appreciate you!"
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hayden koke

March 10, 2025

5  out of  5
rating by hayden koke
"Kirk And Jordan are always easy to work with! Would recommend to anyone looking for home or car insurance."
We responded:
"Hayden, you are awesome buddy! Thank you for leaving us a great review! - Kirk Menard State Farm Agent "
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Sierra Gerdes

March 3, 2025

5  out of  5
rating by Sierra Gerdes
"Jordan was so helpful with finding an insurance plan for my husband and I. He made the experience very smooth and we had such an easy transition from our old policy to our new one. Highly recommend!"
We responded:
"Thank you for the kind words Sierra. We are pleased to hear you had a great experience with Jordan and all of us in the office appreciate you taking the time to leave us a review! - Kirk Menard State Farm Agent "
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evelyn hurn

February 10, 2025

5  out of  5
rating by evelyn hurn
"I appreciate state farm. Thank you"
We responded:
"Thank you so much Evelyn! "
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Delisa Yancey

February 7, 2025

5  out of  5
rating by Delisa Yancey
"Professional, attentive, and well priced. I'm very pleased with the services."
We responded:
"Delisa, Thank you for the review! It was a pleasure reviewing your coverages yesterday! We appreciate you! - Kirk Menard State Farm Agent "
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Delisa Yancey

February 7, 2025

5  out of  5
rating by Delisa Yancey
"Professional, attentive, and well priced. I'm very pleased with the services."
We responded:
"Delisa, Thank you for the review! It was a pleasure reviewing your coverages yesterday! We appreciate you! - Kirk Menard State Farm Agent "
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Sabrina Beckton

February 3, 2025

5  out of  5
rating by Sabrina Beckton
"Simply an amazing Staff of professionals to assist with your insurance needs."
We responded:
"Sabrina! We appreciate the kind words and appreciate you trusting us with your insurance needs! Looking forward to our next convo! "
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Heather Trask

January 31, 2025

5  out of  5
rating by Heather Trask
"Did an online quote then went into the office to talk! Jordan did a great job of explaining all coverages and I am happy to be a State Farm customer now. Quick and painless experience would recommend them!"
We responded:
"Heather, Thank you for taking to the time leave us a great review! We appreciate you choosing our office! "
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Abdul Rashid

January 27, 2025

5  out of  5
rating by Abdul Rashid
"Outstanding Services"